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Privacy Policy

A legal disclaimer - Last Updated: 12/10/2025

At Ground Level Group, your privacy matters. This policy explains what information we collect, how we use it, and how we protect it when you visit our website or contact us for services.

Privacy Policy - the basics

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, address, or photos you submit when requesting a quote or booking a service.

  • Technical Information: IP address, browser type, and pages you visit, collected automatically through cookies or analytics tools.

 
2. How We Use Your Information

We use your information to:

  • Respond to quote requests or service inquiries

  • Schedule and provide services

  • Improve our website and customer experience

  • Send occasional updates, reminders, or follow-up messages (if you’ve given permission)

       We do not sell or rent your personal information to third parties.

 
3. Sharing Your Information

We only share your data with:

  • Service providers helping us operate the website or manage appointments (e.g., contact form or scheduling apps)

  • Local workers or subcontractors assigned to complete your job (only what’s needed)

       All third-party services are expected to maintain data confidentiality.

 
4. Cookies and Tracking

Our website may use cookies or similar tracking tools to help analyze website traffic or remember your preferences. You can adjust your browser settings to disable cookies if you prefer.

 
5. Data Protection

We take appropriate measures to protect your data from unauthorized access, loss, or misuse. However, no online transmission is ever 100% secure.

 
6. Your Rights

You may request to:

  • Access, update, or delete your personal information

  • Opt out of future contact

       Just email us at [your@email.com] or call [your phone number] and we’ll help.

 
7. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we discover that a child has submitted information, we will delete it immediately.

 
8. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted here, with the date updated above.

 
Contact Us

Have questions? Contact Ground Level Group at:


803-417-4078


Email: service@groundlevelgroupllc.com
 

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